Privacy

Two things reach our systems. An email address if you subscribe to the research, and an authentication session if you sign in to manage that subscription. Browsing creates no other record. Anything you send through the contact form is a separate case, described in the next section: it lands in a mailbox rather than a database, which is still somewhere it is kept.

The form asks for your name, email address, organization, the times you are free to talk, and whatever you write in the message. All five reach us as an email to mission@ssx360.com and are not written to a database. They stay in that mailbox, so treat the message as correspondence rather than a submission held on your behalf. To have an inquiry deleted, reply to the thread or ask at the address above.

The contact and newsletter forms do not accept files. The open-positions application may accept a resume attachment under a size limit; it is not a channel for source code, repository contents, or signing keys. Matrix Scroll runs locally and does not upload your repository. Assessment evidence is exchanged under a signed engagement agreement. If you paste any into the contact form, we ask you to resend it through the engagement channel and we delete the message.

Material shared with us during an assessment, snapshot, pilot or retainer is governed by the engagement agreement and its confidentiality terms, which take precedence over this page. We do not reuse client material in research without written permission, and the research never identifies a client without it.

Supabase provides hosted authentication and stores the subscriber list. Resend delivers email. Vercel hosts this site and provides aggregate analytics. Scheduling happens by email: a call request goes to the contact address as an ordinary message, and no third-party calendar receives your details.

Unsubscribe from any issue and the address is marked unsubscribed. Submitting it to the form again does not put it back: a confirmation goes to the address first, and nothing changes until that link is clicked. To have the record deleted outright, or to ask what we hold, email mission@ssx360.com.

When a message bounces permanently or is reported as spam, we record the address on a suppression list and exclude it from every later send. That record exists so we do not mail an address that has told us to stop, and it is cleared only by a person.